Serwiz

Sempra companies are on a collective mission to build North America’s premier energy infrastructure company. Every day, our teams innovate, collaborate and adapt in order to deliver energy with purpose to more than 40 million consumers who rely on us for energy. One of society’s greatest challenges is how to produce more energy for more people with lower carbon content. Our three growth platforms — California, Texas and Sempra Infrastructure, which includes assets in Mexico — are strategically positioned in what we believe are the most attractive markets in North America. These locations are among the leaders in solar and wind production and lower-carbon fuels, supporting the clean energy transition.

40,000,000 Consumers Worldwide

20,000 Employees across the Sempra companies

300,000 Miles of transmission and distribution lines

200+ Applications Employees across the Sempra companies

Design Brief

The AppMod project’s current apps’ architecture are not flexible nor scalable. The applications’ task efficacy rate is very poor in terms of error rate and time spent. The current apps are in legacy system and they want to move to cloud with modern architecture and user friendly applications. Listed below is the scope of the design effort.

  • Understand stakeholders and tailor solutions based on user and business needs.

  • Design new experiences ensuring the best usability, scalability and security.

  • Evaluate the current apps and address the pressing usability gaps on the website.

  • Develop functional and configurable components that could be leveraged across multiple applications.

  • Create Design Language System (DLS) with detailed specifications.

  • Develop UI component library for projects across Sempra Energy

My Role

Led an 8-member UX/UI team responsible for designing experiences for 44 applications that are used to carry out Sempra’s daily operations. Our collaborative efforts included conducting Design Thinking workshops, formulating strategic approaches, designing applications, and creating a component library utilizing React.JS. We also established a design system and component library, which we then handed over to the development teams to ensure consistency across all applications. Other duties include driving design direction, tracking issues, escalations and providing assistance with technical components.

Artifacts that were delivered include system diagrams, persona & user journey mapping, information architecture, flowcharts, task flow diagrams, micro interaction assets, design system, App UI Designs, graphic assets, developed UI Library.

Process

Smoothly integrated UX design process in the agile approach and delivered timely deliverables through out the project.

Understanding Ecosystems, Context, People

Envisioned the entire system to understand the design, operation, and management of gas pipelines. Gas pipeline systems are complex and interconnected, involving various components, stakeholders, and processes. Systems thinking helps in understanding and addressing the challenges and objectives of gas pipeline management in a holistic and effective manner.

Service Blueprint, User Journeys

Design System

Storybook

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